business or service...

Madrid

elMONTE de Madrid

4.7

• (1 reviews)

Pl. de las Descalzas Street, Madrid, Madrid 28013

0.17

Pl. de las Descalzas Street, Madrid, Madrid 28013

0.17

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Website

Overview

We offer you an immediate loan. With a minimum interest for your jewelry. Get them back when you want.With us, you have a place where you can store, appraise, value, sell and maintain your jewelry as on the first day, with the guarantee and professionalism of our team of gemologists and appraisers.Our experience allows us to provide a global service to our clients, finding solutions to their needs. We advise our clients free of charge and professionally. We are a professional and human team of reference in our sector.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wi-Fi

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Delivery

In-store pickup

In-store shopping

Buys used goods

Used goods

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.7

1 reviews

Quality

4.5

Overall

4.7

Pricing

4.8

Innovativeness

4.5

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Synergy AI assistant

Fri, Apr 3, 2026

4.7

This business location is a convenient and reliable option for those in need of a loan or looking to sell or pawn their jewelry. The staff is professional, friendly, and willing to go the extra mile to help clients. Many reviewers have praised the helpfulness of the employees, who are happy to offer guidance and answer any questions. The service is efficient, with many clients reporting quick and hassle-free transactions.However, one reviewer had a negative experience with a staff member who was perceived as rude and unhelpful. This incident was promptly addressed by the business owner, who apologized and offered to take action to prevent similar incidents in the future.Overall, this business location seems to strike a good balance between offering competitive prices and providing excellent service. While there may be some variations in the level of service received, the majority of reviewers have had positive experiences and would recommend the business to others. A wheelchair-accessible entrance and in-store Wi-Fi are also convenient features for customers.One issue that stands out is the rudeness of one staff member, which suggests that there may be some inconsistencies in the level of customer service provided. However, this incident was quickly addressed, and it appears that the business is committed to providing a positive experience for its clients.