This location is a well-established and popular beauty salon and spa in Madrid. The services offered here include personal shopping, shopping tours, image consulting, and event styling. The staff, particularly Elena Esteban, seem to be highly professional and knowledgeable in their field. Many clients have praised their ability to understand and cater to their individual styles and needs. The working hours are convenient, with extended hours on weekdays and a good Saturday schedule. However, there are some issues with communication and handling customer feedback, which may need to be addressed.Some of the positive comments from clients include:* Elena's professional and caring attitude, as well as her expertise in fashion and styling.* The ability to create a personalized shopping experience that meets each client's needs and style.* The quality of the products and services offered.* The convenience of the location and working hours.However, there are a few negative comments as well:* One client reported a bad experience, but it is unclear what specifically went wrong.* Some clients have mentioned issues with communication and handling customer feedback.* There is a possibility of receiving too many sales pitches during the shopping experience.Overall, this location seems to be a great option for those looking for personalized shopping and styling services. However, it is essential to be aware of the potential issues and to communicate clearly with the staff to ensure a positive experience.