Madrid
El Dragón Lector
1.61
1.61
Overview
Shop powered by PrestaShop
Features
Credit cards
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NFC mobile payments
Quick visit
Wheelchair-accessible entrance
In-store pick-up
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Overall
Quality
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Innovativeness
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The shopping location is well-established and maintained. From the first glance, it looks appealing. There are a variety of books available. One may easily find a book that suits their taste due to the recommendations. Employees are polite and helpful. The working hours allow flexibility. One may experience some delays if visiting on weekends. Some clients have experienced poor customer service, mostly due to the staff being maleducated or prepotent. It is worth noting that some reviewers have expressed disappointment with the attentions received during the purchase process. One reviewer mentioned being told to leave the shop due to being a papelería instead of a librería.However, the business has also received praise from many clients for its excellent service, well-chosen book collections, and beautiful store appearance. The employees are knowledgeable and passionate about the books they sell, which makes the shopping experience enjoyable.This suggests that while there may be some issues with customer service, the business overall has a strong reputation for quality and innovation.
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