Madrid
Ecovisión
12.81
12.81
Overview
Ecovision Optics in Tres Cantos is your specialist centre for visual and auditory health. We offer a wide range of sunglasses, frames and personalized prescription glasses to 0.01 dioptres from the best brands, to guarantee perfect vision. In addition, we have specialized clinical services in optometry, where we perform complete visual exams, and audiology, with hearing tests and personalized solutions in hearing aids.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Delivery
Appointments recommended
In-store pickup
In-store shopping
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Quality
Pricing
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Overall
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Ecovision Optics is a specialist centre for visual and auditory health located in Tres Cantos City. The business offers a wide range of services, including personalized prescription glasses, optometry, and audiology. The store has a vast collection of sunglasses and frames from top brands, with a focus on perfect vision. The staff is professional and courteous, with many customers praising their attention and helpfulness. Some reviewers mention that the staff is not always knowledgeable about the products, but this is not a widespread issue. The business has a large variety of products, including prescription glasses, sunglasses, and hearing aids. The business has a wheelchair-accessible entrance, parking lot, and restroom, making it accessible to all customers. However, there have been instances where customers have experienced long wait times and poor communication regarding delivery and order status.Customers have reported mixed experiences with the business's online store, with some encountering issues with stock availability and delivery times. However, the business has been responsive to customer complaints and has offered refunds and replacements in some cases.The business has a reputation for being competitively priced, with some reviewers noting that the prices are lower than other optometrists. However, some reviewers have complained about being charged for additional services, such as lab fees and shipping costs, which can add up quickly.One notable issue is that the business has a tendency to misrepresent the availability of products, with some reviewers reporting that products were not in stock despite the business claiming they were. This has led to delays and frustration for some customers.Overall, Ecovision Optics is a business that offers a range of services and products, but has some areas for improvement. While the staff is generally professional and helpful, the business has a tendency to misrepresent product availability and can be slow to respond to customer complaints. However, the business has a reputation for being competitively priced and offers a wide range of products.
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