This car service and motorcycle dealership is a one-stop shop for all your Ducati needs. Located in the heart of Madrid, it offers an exclusive selection of Ducati and Scrambler motorcycles, official service, motorcycle rental, accessories, spare parts, and a boutique. The dealership is known for its high-quality service, with a team of professional and friendly staff who are always happy to help.The working hours are quite limited, which might be a drawback for some customers. However, the dealership is open from Monday to Friday, with separate hours for the workshop and shop. It's essential to check the hours before visiting.The quality of the service is top-notch, with many customers praising the professionalism and expertise of the staff. However, there have been some issues with communication, with a few customers reporting long waiting times and difficulties in getting in touch with the staff.The pricing is competitive, with many customers finding the prices to be reasonable considering the high-quality products and services offered.One of the standout features of this dealership is its innovativeness. It's clear that the team is passionate about Ducati and is always looking for ways to improve the customer experience.The dealership has received a high rating from many customers, with some even reporting that they've had a perfect experience. However, there have been some complaints about the quality of the service, with a few customers reporting issues with communication and waiting times.Overall, this dealership is a great choice for anyone looking for a high-quality Ducati experience. While there have been some issues with communication, the team's passion and commitment to excellence make up for it. With a little patience and understanding, customers can enjoy a truly exceptional experience.Issue: Communication issues, with some customers reporting long waiting times and difficulties in getting in touch with the staff.