Madrid
DS STORE MADRID
1.78
1.78
Overview
Welcome to DS STORE MADRID. As the official DS Automobiles dealership, we are committed to providing exceptional service to our valued customers. Whether you are looking for a new or used car, seeking maintenance or repairs, or exploring leasing options, our DS Advisors are here to help you every step of the way. With a vast selection of premium DS Automobiles vehicles, including models with combustion, hybrid, or electric engines, we always strive to offer personalized service. Located in Madrid, our showroom is your destination for sophistication and innovation. Experience the elegance and performance of DS Automobiles firsthand: discover the French art of traveling.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
In-store shopping
Used goods
Photos & videos
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Innovativeness
Overall
Pricing
Quality
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This used car dealership has a mixed reputation. The quality of the vehicles and service has been a major concern for several customers, with some reporting poor maintenance and repair work. However, the prices are generally considered to be fair and competitive. The dealership's innovativeness has also been called into question, with some customers feeling that the staff are not knowledgeable about the latest models and technologies.One major issue that has been reported by multiple customers is the poor management and organization of the dealership. Many customers have had to wait excessively long periods of time for repairs and maintenance, and some have even been told that the dealership does not have certain parts or tools when they have been ordered. This lack of planning and attention to detail has led to a lot of frustration and disappointment among customers.On the other hand, some customers have reported having positive experiences with certain members of the staff, particularly with regards to the sales and leasing of new vehicles. Diego and Francisco Espinosa, in particular, have been praised for their professionalism and knowledge.The dealership's location and accessibility have also been praised by some customers, who appreciate the convenience of having a used car dealership located in the heart of Madrid.Overall, while this dealership has some redeeming qualities, it has a long way to go in terms of improving the quality of its vehicles and service. With a bit more attention to detail and a focus on customer satisfaction, this dealership could be a much more successful and reputable used car dealership.
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