Icifacial, Advanced Facial Surgery Institute, is a professional team of experts in advanced facial surgery. The team is led by Dr. Macia, who has performed over 2000 operations in the last 15 years. They specialize in ultrasonic rhinoplasty and facial feminization surgery. The clinic has two locations: Masalma Clinic and Moncloa Hospital in Madrid. Dr. Macia offers financing options from 0% to 6 months and ensures patient security with commitment. LGBTQ+ friendly and safe space, with wheelchair-accessible entrance and toilet. They also accept NFC mobile payments, debit cards, and credit cards. Appointments are recommended, but walk-ins may be accommodated. The staff is described as friendly, professional, and attentive. Patients report feeling comfortable and cared for during the process. Results are reported as stunning and natural-looking, with some patients experiencing improved breathing and self-confidence. However, one patient experienced a negative outcome, stating that the doctor did not follow their requests and resulted in a botched procedure. The clinic responded to the review, acknowledging the patient's dissatisfaction and apologizing for the mistake. Overall, the clinic seems to have a good reputation, with most patients reporting positive experiences. However, it is essential to note the negative review and the clinic's response to it, demonstrating a commitment to improving their services.