This location is easily accessible, even for those with mobility issues, thanks to its wheelchair-accessible entrance. The working hours are very convenient, with the ATM available 24/7, Monday to Sunday. Many clients praise the staff's kindness and efficiency, highlighting that the process is generally smooth and quick. The location's co-brand with DIVA - Agência Tributária TAC REFUND suggests a focus on providing tax-refund services. However, not all clients have had a positive experience, with some mentioning issues with the Diva Kiosk not validating tickets and long wait times at the customs agency. It's worth noting that the location offers a wide range of services, including tax-refund services, which may indicate a certain level of innovation in the financial services sector. Unfortunately, the overall rating is dragged down by the issues experienced by some clients.