Madrid
Direct Vehicle Management
10.23
10.23
Overview
We are a dealership of Occasional and Second-hand Vehicles.90% of the vehicles we sell come from Renting, we prefer to buy this type of vehicle because it gives us more security when offering them, as they have a previous life follow-up, have been properly maintained, their mileage can be certified and if they have had any kind of problem in the past.In addition, we give the opportunity to finance with the main financial institutions of the country, always looking for the best possible option for our clients.As for our guarantee, customers who are not from Madrid can rest assured, as we have national coverage, and they will be able to be attended in their surroundings.Dreams on wheels, since 1992.
Features
NFC mobile payments
Transgender safespace
Credit cards
Checks
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
LGBTQ+ friendly
Used goods
LGBTQ+ friendly
Gender-neutral restroom
Delivery
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Overall
Quality
Innovativeness
Pricing
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This car dealership has a good reputation among customers, with a high overall score of 4.2 out of 5. The quality of the vehicles sold is generally good, with a score of 4.0, indicating that customers are satisfied with the condition and reliability of the cars. The pricing is also competitive, with a score of 4.8, suggesting that customers feel they get good value for their money. However, there is room for improvement in terms of innovativeness, with a score of 4.5 indicating that the dealership could do more to stay ahead of the competition and offer new and exciting products or services.The dealership has a welcoming and inclusive atmosphere, with a separate entrance for the LGBTQ+ community and a gender-neutral restroom. They also offer flexible payment options, including NFC mobile payments, credit cards, and checks. Customers have praised the dealership for their friendly and knowledgeable staff, particularly Juan, who is described as a "10" in terms of professionalism and service.However, one customer had a negative experience with the dealership, complaining about a faulty vehicle that required numerous repairs and maintenance. The dealership offered a warranty that did not cover the costs of these repairs, leading to a frustrating and expensive experience for the customer. This suggests that the dealership may need to improve its warranty and after-sales service to better meet the needs of its customers.Overall, this dealership is a good choice for customers looking for a reliable and competitively priced vehicle, but it may not be the best option for those looking for a dealership that is truly innovative and forward-thinking.
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Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Automotive & Boat Service
Car Sales
Used Cars
Truck dealer
Used car dealer
Tienda de vehículos de segunda mano y de ocasión
Car dealer
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