business or service...

Madrid

Direct Seguros

2.0

• (1 reviews)

6 C. de Emilio Vargas Street, Madrid, Madrid 28043

3.35

6 C. de Emilio Vargas Street, Madrid, Madrid 28043

3.35

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Wheelchair accessible entrance

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2.0

1 reviews

Quality

2.2

Overall

2.0

Pricing

2.8

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Synergy AI assistant

Fri, Apr 3, 2026

2.0

This location seems to have some major issues. The customer service is often described as terrible, with long wait times, rude staff, and unhelpful responses. Some clients have reported being treated poorly and having their problems dismissed. The prices may be high, as some clients have mentioned being charged more than they expected, even after changing their policy. There are many reports of a lack of innovation in the company's approach to customer service and problem-solving. They often seem to blame the customer for the issues, rather than trying to find a solution.One major issue with this location is the lack of transparency in their dealings. Some clients have reported being lied to or having false information given to them. This lack of trust has led many to feel that they are being taken advantage of.Overall, this location seems to have a lot of work to do to improve its customer service and reputation.