DenunciasColectivas

3.9

• (1 reviews)

20 C. de la Infanta Mercedes Street, Madrid, Madrid 28020

2.63

20 C. de la Infanta Mercedes Street, Madrid, Madrid 28020

2.63

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Wheelchair accessible entrance

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3.9

1 reviews

Overall

3.9

Pricing

4.7

Quality

2.8

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Synergy AI assistant

Wed, Apr 1, 2026

3.9

This business location is situated in Madrid City and has been rated by various clients. The office is wheelchair accessible, which is a good feature for people with disabilities. The business is open from Monday to Friday, but it's closed on weekends.Many clients have reported mixed experiences with the business. Some clients, like those from 2017, have been very satisfied with the service they received. They praised the professionals for their good communication, professionalism, and helpfulness. Some clients even reported a quick resolution to their cases.However, more recent clients have expressed dissatisfaction with the business. They reported long delays in their cases, with some clients waiting for years for a resolution. Some clients also felt ignored or left in the dark about the progress of their cases.There is a notable issue with client communication. Many clients have reported difficulty in getting in touch with the business, whether it's by phone, email, or WhatsApp. This lack of communication has led to frustration and mistrust among clients.While the business has its strengths, such as a good professional team and quick resolution of cases, its weaknesses, particularly in client communication, need to be addressed.