Madrid
DAVANNI Estudio de cocina e interiorismo.
9.91
9.91
Overview
Kitchen furniture study of high-end, straight from the factory.
Features
Credit cards
Debit cards
NFC mobile payments
Free parking lot
Delivery
In-store shopping
Assembly service
Wheelchair-accessible entrance
Wheelchair-accessible seating
Free of charge street parking
In-store pick-up
Cheques
Installation services
Photos & videos
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Overall
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The business location, Davanni, has a rating that falls below the average. The high rating of 4.3 given by third-party sources contradicts the negative experiences of some clients. The comments section reveals a range of opinions, from customers who had a positive experience with the company to those who reported poor service, delayed delivery, and installation issues.The quality of the products and services seems to be inconsistent, with some customers praising the designs and materials used, while others express disappointment with the finished product. The pricing of the company's services is generally considered reasonable, with one customer even giving it a perfect score.Innovativeness is one of the strong points of Davanni, with the company offering unique designs and solutions to clients. However, this aspect is not consistently reflected in the overall experience of customers.The company's response to negative feedback is often defensive and dismissive, which may exacerbate the issues and damage the reputation of the business. The comments section highlights the importance of effective communication, problem-solving, and customer service in maintaining a positive reputation.Some of the issues highlighted by customers include:* Poor communication and follow-up after the sale* Delays in delivery and installation* Inconsistent quality of products and services* Unresponsive customer service* Unwillingness to resolve issues and provide satisfactory solutionsTo improve, Davanni should focus on addressing these issues and providing a more consistent and satisfactory experience for customers. This can be achieved by:* Improving communication and follow-up after the sale* Ensuring timely delivery and installation* Consistently delivering high-quality products and services* Providing responsive and helpful customer service* Being proactive in resolving issues and providing satisfactory solutions
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Hours
Closed
Wednesday
Thursday
Friday
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