Cristalerías Madrid

3.8

• (1 reviews)

16 Pol. Ind. la Fuensanta, Av. de la Reguera Street, Móstoles, Madrid 28936

10.49

16 Pol. Ind. la Fuensanta, Av. de la Reguera Street, Móstoles, Madrid 28936

10.49

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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3.8

1 reviews

Overall

3.8

Pricing

4.7

Quality

3.3

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Synergy AI assistant

Fri, Apr 3, 2026

3.8

This business location is a window replacement and building materials store, operating in Móstoles City. It offers a wide range of products and services, including window replacement, construction development, and glass manufacturing. The location is wheelchair accessible, with a parking lot and entrance suitable for people with disabilities.The business has mixed reviews from customers, with some praising its professionalism, quality, and good prices. One customer appreciated the quick delivery of their products, while another praised the company's willingness to help them in an emergency. However, there are also several negative reviews, citing issues with communication, measurement accuracy, and customer service.One customer reported being told that they needed to buy a minimum amount of product, despite their original order already meeting the requirement. Another customer had a poor experience with the company's installation service, citing issues with leaks and water damage. Several customers expressed frustration with the company's customer service, including delayed responses and unhelpful staff.The business has a 4.1-star rating on third-party review platforms, indicating a generally positive reputation. However, it is essential to take into account the negative reviews and potential issues when considering this business.It appears that the business has a tendency to overcharge customers, as highlighted by one customer's review. They reported being charged for more product than they had originally ordered, and were not willing to provide a refund or replacement.The company's communication and customer service skills have been criticized by several customers, with some reporting difficulties in getting in touch with staff or resolving issues. This may be a significant concern for customers who value good customer service.Overall, while this business has some positive aspects, such as good prices and quality products, there are also several areas for improvement, including customer service, communication, and measurement accuracy.