The business is well-received by customers, with a high overall rating of 4.7. The quality of work is also consistently high, with most customers reporting excellent results from the services they received. The staff is friendly and professional, with many customers praising the service they received. The business is reliable and trustworthy, with many customers recommending it to others. However, there is one instance where a customer reported a negative experience, claiming that the work was done slowly and with a lack of communication. Despite this, the business has a reputation for being a high-quality service provider.The business offers a range of services, including car glass replacement, impact repairs, and window tinting. They also offer additional services such as headlight polishing and basic vehicle cleaning. The business has a convenient location and offers free parking. However, it appears that the business is still developing its services and may not offer the most innovative solutions.One of the major issues with the business is the inconsistency in the prices of the services offered. Some customers have reported being quoted one price, only to be charged a higher amount when the work is completed. This can be frustrating for customers and may lead to a negative experience.In terms of innovativeness, the business seems to be struggling to keep up with the latest technologies and trends. While they offer some unique services, such as ADAS calibration and rain treatment, they may not be at the forefront of innovation in the industry.