Madrid
CREMATORIO-TANATORIO M-40 PARCESA PARQUES DE LA PAZ S.A
3.82
3.82
Overview
Funeral services and 24-hour vigil. Funeral home. Parking within the building. Florist. Cafeteria. Legal advisory. Immediate budget
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business provides funeral services and 24-hour vigil, with a range of facilities including parking, a florist, and a cafeteria. The staff has received praise for their attention to detail and care in difficult moments. However, there have been some complaints about the cleanliness of the facilities and the behavior of some staff members. A significant issue is the plan to build a crematorium nearby, which has raised concerns about the potential impact on the surrounding area and the well-being of those living nearby. The lack of response to one customer's complaint about a staff member making a joke in a moment of grief is also a concern. Overall, the business seems to be professional, but there are areas that need improvement. The facilities are well-maintained and comfortable, and the staff is generally helpful. However, the business needs to address the concerns about the crematorium and improve its communication with customers.
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