Madrid
CQS HEALTH. Chemical Health Consulting Sl.
10.87
10.87
Overview
CQS Lab performs advanced clinical analysis, selects and validates the methods to be followed, establishing analytical objectives in each case, which are maintained through the systematic use of internal controls and external evaluation programs of the most reputable companies, guaranteeing the quality assurance of the results issued. Additionally, CQS Lab provides its customers with a service to consult their results online, complying with the Data Protection Law.
Features
Credit cards
Debit cards
NFC mobile payments
Appointments recommended
Wheelchair-accessible entrance
Wheelchair-accessible car park
Wheelchair-accessible toilet
Toilet
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Innovativeness
Overall
Quality
Pricing
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This location is a medical laboratory that provides advanced clinical analysis and offers a range of services, including blood tests, PCR tests, and more. The staff is professional and courteous, with some reviewers praising their rapid response and attention to detail. However, there have been some issues with communication and customer service, with a few reviewers reporting difficulties in getting in touch with the laboratory or receiving results in a timely manner. The laboratory has ISO15189 certification, which is a good indication of its quality and reliability. One reviewer reported a negative experience with a PCR test, but this appears to be an isolated incident.Overall, this location seems to offer good quality services, with some areas for improvement in terms of customer service. The pricing is reasonable, and the innovativeness of the laboratory's services is evident in its use of advanced technology and its ability to provide rapid results. However, the issue of communication and customer service needs to be addressed to ensure that all customers receive the level of service they expect.One area of concern is the laboratory's handling of complaints and issues. While the laboratory has responded to some negative reviews, in some cases the response has been slow or inadequate. This suggests that the laboratory may need to improve its complaint-handling procedures to ensure that customers receive prompt and satisfactory resolutions to any issues they may have.Despite these issues, this location is still a good option for those seeking medical laboratory services. With a bit of improvement in customer service and communication, it could be an even more effective and reliable choice.
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Hours
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Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
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Categories
Medical Service
Blood Banks
Medical Laboratories
Medical laboratory
Blood donation center
Laboratorio de análisis clínicos
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