Correos Express -CTM

1.6

• (1 reviews)

500 Av. Eje Central, Km 3 Street Nave 6SA, Madrid, Madrid 28053

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Overview

National and international urgent parcel service of the Correos Group. We are the largest transportation network in Spain and the only one with 100% of our own offices and delegations, offering you more security, faster response times, and greater flexibility.

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1.6

1 reviews

Overall

1.6

Quality

1.8

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Synergy AI assistant

Fri, Apr 3, 2026

1.6

It is not easy to trust this business because many customers reported having problems with receiving their packages. It seems that the company often loses or misdelivers packages, and the staff is not very helpful. Some customers even reported being told that they were not at home when they were, which led to their packages being left at a pickup point rather than being delivered directly to them. It also seems that the company does not communicate well with its customers, with some reporting difficulty in getting ahold of anyone to resolve issues. The working hours are also a bit restrictive, with no deliveries on Sundays. However, one customer did report a positive experience with a staff member named Alejandro, who went above and beyond to help them. On the bright side, the company's address is easy to find, and its website is easy to navigate. The phone number is also easy to remember. Overall, this business seems to have a lot of room for improvement when it comes to customer service and delivery reliability.