This location is a well-established tackleshop that specializes in large carp fishing products. The business has a strong online presence, with a user-friendly website and various payment options, including NFC mobile payments and debit/credit cards. The location is open for quick visits during specific hours, and customers can opt for in-store pickup or delivery.Customers praise the business for its excellent service, with many reviewers highlighting the friendly and knowledgeable staff. The location is known for its extensive product variety, which caters to both beginners and experienced anglers. Prices are competitive, and customers appreciate the additional details provided with their purchases.However, some customers have reported issues with the business's approach to customer complaints. One reviewer mentioned a poor experience with a defective product, which was resolved but not without some frustration. Another customer expressed disappointment with the staff's attitude, feeling that they were not adequately addressed.The business appears to be committed to customer satisfaction, as evidenced by their responses to negative reviews. They acknowledge the issues and apologize for any inconvenience caused. Overall, this location is a great resource for anglers seeking specialized products and knowledgeable advice.There is one major issue that seems to be ongoing: the business's handling of customer complaints and defective products. While the staff is generally friendly and knowledgeable, some customers have reported feeling frustrated or dismissive when trying to resolve issues. This could be addressed through improved communication and customer support processes.Customers should be aware of this potential issue and exercise patience when dealing with the business. With a little persistence and understanding, it's possible to resolve issues and enjoy a positive experience at this location.