The business seems to be doing well, with a great overall rating and a strong focus on quality and innovativeness. The prices are also highly rated, which suggests that the business is competitive in its pricing. The negative comment from Rosalía seems to be an isolated incident, and the owner's response suggests that they take customer feedback seriously. The business seems to be doing a great job of creating natural-looking results with its micropigmentation and microblading treatments. The owner's personal touch and attention to detail are also notable. However, the business could benefit from more detailed information about its pricing and services to help customers understand what they can expect.One notable issue is that there was a negative comment from a client who was unhappy with their microblading treatment, and the owner's response suggests that they may not have handled the situation as well as they could have. However, it's worth noting that the owner has responded to the comment and is taking steps to address the issue.