Madrid
CONCESOL Senior Residence
3.44
3.44
Overview
The CONCESOL Residence for the Elderly, is already a reference as a residence for the elderly and geriatric in Madrid, represents a long experience of over 25 years in the sector, located in the Arturo Soria area. It gathers a tradition of good doing and development of excellence in the management of quality of Residences for the Elderly. Our zeal has always been the exquisite treatment of our residents and achieving the tranquility of their families in the best environment.We are specialized professionals in the field of geriatrics. Our elderly deserve a happy environment and we offer the best conditions of well-being, from an excellent gastronomy tailored to their needs, adapting to the particular and specific needs of each resident.
Features
Identifies as women-owned
Identifies as women-owned
Clothing
Wheelchair-accessible entrance
Wheelchair-accessible car park
Wheelchair-accessible toilet
Wheelchair-accessible seating
Gender-neutral toilets
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Quality
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This review is based on the information available about the CONCESOL Residence for the Elderly. While the residence has been in operation for over 25 years and has a good reputation, there are several concerns that need to be addressed.The quality of care provided by the residence has been questioned by several reviewers. Some have reported that the staff is unhelpful and unresponsive, and that the residence is not well-managed. There have also been reports of neglect and mistreatment of residents, which is extremely concerning.Regarding pricing, the residence appears to be relatively expensive, but the quality of care provided may not be worth the cost. Some reviewers have reported that the residence charges high fees for services that are not adequately provided.In terms of innovativeness, the residence appears to be stuck in the past and is not making any significant efforts to innovate or improve its services. This is particularly concerning given the rapidly changing needs of elderly residents.One of the main issues with the residence is the lack of transparency and accountability. Several reviewers have reported being unable to get answers to their questions or to see their loved ones' living conditions. This lack of transparency and accountability is a major red flag and suggests that the residence is not operating in the best interests of its residents.Overall, while the CONCESOL Residence for the Elderly may have some positive qualities, the concerns raised by several reviewers suggest that it may not be the best choice for elderly residents. Potential customers should exercise caution and thoroughly research the residence before making a decision.Some of the specific issues raised by reviewers include:* Poor treatment of residents, including neglect and mistreatment* Unhelpful and unresponsive staff* Lack of transparency and accountability* High fees for services that are not adequately provided* Poor management and leadership* Lack of innovation and improvement in servicesIt is worth noting that some reviewers have had positive experiences with the residence, but these reviews are greatly outnumbered by the negative ones. As such, it is essential to approach this review with caution and to carefully consider the concerns raised by several reviewers.
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