The business is a Toyota dealership with a wide range of features, including NFC mobile payments, debit cards, credit cards, appointment required, repair services, oil change, car rental, and wheelchair accessibility. The business has a good overall rating, with customers praising the quality of the dealership, the professionalism of the staff, and the excellent service provided by some employees, such as Antonio Matesanz and Paco. However, some customers have had negative experiences, including a long wait for a response to a query, a problem with a vehicle that was not properly repaired, and a lack of assistance when a vehicle was in for repair. One customer even reported being told that they might have caused the problem themselves. Despite these issues, the business has a high rating for pricing, suggesting that customers feel that the prices are reasonable. The innovativeness score is empty because there is not enough information to provide a rating. The review text highlights the strengths and weaknesses of the business, including the excellent service provided by some employees and the potential for poor communication and repair issues. The issue of poor communication and repair issues is highlighted in the review text.