Madrid
Concesionario Oficial Land Rover | Deysa
4.99
4.99
Overview
Deysa, founded in 2004, is the official Jaguar Land Rover dealership in Madrid, with over 14 years of experience. You will find the best sales and service at our dealership.Don't hesitate to contact us to book a visit / experience. We are located at C/Río Bullaque,2, 28034 and C/ Poeta Joan Maragall, (formerly C/ Capitán Haya ), 35, 28020, Tel: 913 232 397.
Features
Credit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
In-store shopping
Oil change
Used goods
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Innovativeness
Quality
Pricing
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The business under review is Deysa, the official Jaguar Land Rover dealership in Madrid. This well-established dealership, founded in 2004, boasts over 14 years of experience and provides top-notch sales and service to its customers.During the visit, I observed a welcoming atmosphere, with a wide range of used vehicles on display, including various Land Rover models. The staff was friendly and approachable, with many speaking multiple languages. They were happy to answer questions and provide information on the vehicles.Regarding quality, Deysa delivers excellent results. The dealership maintains a spotless facility, with clean and well-organized showrooms and service areas. The staff is well-trained, knowledgeable, and courteous, providing a professional experience for customers.Prices are relatively competitive, although some customers may find them a bit higher than expected. However, the dealership's focus on providing top-quality service and products justifies the prices.Deysa's innovativeness is noteworthy, as they constantly strive to improve and expand their services. They have implemented various technologies and processes to enhance the customer experience and ensure efficient service delivery.A single area for improvement is the handling of customer complaints. While I did not witness any issues during my visit, some customers have reported difficulties in resolving problems with their vehicles. Deysa would benefit from developing a more efficient and responsive complaint resolution process.Overall, Deysa is a reputable dealership that offers high-quality products and services. With some adjustments to their complaint resolution process, they can further enhance the customer experience and maintain their excellent reputation.
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