Barral Auto is a mixed bag when it comes to providing an excellent experience. The company has a strong presence as an Official Ford Dealer, with a wide range of vehicles and a knowledgeable staff. The staff is friendly and helpful, with many customers praising their professionalism and courtesy.However, some customers have reported issues with the quality of work, citing problems with repairs and maintenance. Additionally, there have been complaints about the pricing, with some customers feeling that the costs are too high.On the other hand, the company has made efforts to improve, and many customers have praised their innovativeness and commitment to excellence. The company's use of NFC mobile payments and wheelchair-accessible facilities shows a forward-thinking approach.Unfortunately, there are some red flags. One customer reported a long delay in getting their vehicle repaired, with a wait time of over a month. Another customer felt that the staff was unresponsive and unwilling to communicate. These issues may be isolated, but they are a concern for potential customers.Overall, Barral Auto has the potential to be an excellent choice for car repairs and sales, but it falls short in some areas. With a bit more attention to quality and customer service, the company could become a top choice in the industry.