Madrid
CONCESIONARIO OFICIAL CITROËN | ALCALÁ534
2.59
2.59
Overview
At Citroën Alcalá 534, we launch the innovative and technological brand CITROËN, currently based in our Madrid - SATE installation in the well-known Ciudad Lineal - Ventas area, with a view to being marketed at the rest of our sites in the short / medium term.Founded in 1997, we continue to maintain a philosophy based and focused on the customer, always providing excellent attention. All this, without neglecting, of course, the quality of our products and additional services to our customers.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible restroom
Wheelchair accessible seating
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Paid parking lot
Paid street parking
Paid parking garage
Gender-neutral restroom
Appointment required
In-store shopping
Oil change
Electronics
Car wash
Repair services
Car rental
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Overall
Quality
Innovativeness
Pricing
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This business location seems to be a good option for car owners. The overall experience is rated 4.2 out of 5, which indicates a generally positive experience. However, there seems to be some issues with the quality of service, with a rating of 3.1 out of 5. This could be due to inconsistent or poor maintenance of the vehicles.The pricing is a strong point, with a rating of 5 out of 5, which suggests that the business is competitive in terms of pricing. The innovativeness of the business is also noteworthy, with a rating of 4.5 out of 5, which suggests that the business is open to new ideas and technologies.One issue that stands out is the poor treatment of some customers. For example, one customer reported that they were told to leave their vehicle at the business for a month without providing any alternative transportation, which is unacceptable. Another customer reported being sold a vehicle with a faulty airbag and being told to wait for a month to have it fixed. These incidents suggest that the business needs to improve its customer service and be more transparent about the maintenance and repair of vehicles.The business has a range of amenities, including a wheelchair-accessible restroom and seating, and offers services such as oil changes and car washes. The business is also LGBTQ+ friendly and has a transgender safe space.Overall, while this business location has some strong points, it needs to improve its quality of service and customer treatment to become a top-rated business.
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Hours
Closed
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Friday
Saturday
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