Collado Villalba City Hall

3.3

• (1 reviews)

1 Pl. de la Constitución Street, Collado Villalba, Madrid 28400

21.89

1 Pl. de la Constitución Street, Collado Villalba, Madrid 28400

21.89

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Overview

administration schedule change

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restroom

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Reviews

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3.3

1 reviews

Quality

3.1

Overall

3.3

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Synergy AI assistant

Wed, Apr 1, 2026

3.3

The location seems to have a good reputation as a government office, with a helpful and efficient service from some staff members. However, there are also several issues with the office's operations. The office is wheelchair accessible, which is a plus. Some visitors have reported being helped quickly and efficiently by certain staff members, but others have experienced long wait times and difficulty getting their questions answered.One major issue that has been reported by several visitors is the lack of phone availability. It seems that the office's phone lines are often busy or not answered, which can be frustrating for people who need to get in touch with the office. Some visitors have reported having to wait days or even weeks to get a response to their phone calls.Another issue is the office's handling of complaints and issues. Some visitors have reported being treated poorly or being ignored when trying to report a problem or make a complaint. This can be disappointing and may make people less likely to use the office in the future.Despite these issues, the office's overall quality seems to be acceptable. However, the lack of phone availability and the office's handling of complaints are significant problems that need to be addressed.Some visitors have praised the office's staff for being helpful and friendly, which is a positive note. However, the office's overall rating is dragged down by the issues mentioned above.Overall, the office seems to be a bit of a mixed bag. While it has some strengths, such as its wheelchair accessibility and some helpful staff members, it also has several weaknesses that need to be addressed.