business or service...

Madrid

COCHOLATE

4.6

• (1 reviews)

29A C. de Miguel Yuste Street T05, Madrid, Madrid 28037

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Website

Overview

We are an online store of baby baskets with embroidered name and personalized gifts. You can find the most beautiful personalized baskets for newborn, but also embroidered bags with initials, personalized suitcases, engraved cups and much more!We also have a small showroom.We have a wide section where you can choose different personalized objects for babies like pacifiers, embroidered towels, embroidered blankets, clothes or baby hygiene products.We are specialists in baby gift baskets. We have designed a series of gift baskets for newborns that include very necessary articles for the baby like embroidered baby blankets, personalized robes, plush toys and toys.

Features

NFC mobile payments

Transgender safespace

Credit cards

Free street parking

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

Identifies as women-owned

In-store pickup

Quick visit

LGBTQ+ friendly

Identifies as women-owned

Wheelchair accessible restroom

Debit cards

Delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Pricing

4.7

Innovativeness

4.8

Overall

4.6

Quality

4.2

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Synergy AI assistant

Fri, Apr 3, 2026

4.6

This business has a strong reputation for providing high-quality products and services. Many customers have praised the attention to detail and professionalism of the staff, which has resulted in a high level of customer satisfaction. The business has also been commended for its quick and efficient service, with many customers receiving their orders in a timely manner.However, there have been some issues with product quality in the past. One customer reported receiving a product with a defective finish, while another customer was unhappy with the quality of the materials used. These issues have resulted in a lower quality score.The pricing of the business has been praised by many customers, who have found the prices to be competitive and reasonable. However, one customer felt that the price was too high for the quality of the product.The business has also been commended for its innovativeness, with many customers praising the unique and creative products on offer. However, some customers have felt that the business could benefit from more variety in its products.Overall, this business has a strong reputation for providing high-quality products and services, but there are some areas for improvement. Despite these issues, the business has a loyal customer base and is well-regarded in the community.It is worth noting that the business has a clear and transparent communication style, with staff responding promptly to customer inquiries and concerns. This has helped to build trust and loyalty with customers.One issue that has been highlighted by customers is the need for better product presentation. Some customers have felt that the products could be presented in a more elegant and professional manner, which would improve the overall customer experience.To improve, the business could focus on addressing the issues with product quality and presentation. This could involve implementing quality control measures and investing in better packaging and presentation materials. The business could also benefit from offering more variety in its products and services, which would help to keep customers engaged and interested.