Madrid
Clima&Comfort: Climatización y Calefacción Torrejón de Ardoz
12.67
12.67
Overview
We are a climatization company based in Torrejon de Ardoz. Experts in installation, maintenance and repair of air conditioning systems and equipment, climatization, heating and solar panels. Technical service of the best brands: Saunier Duval, Junkers, Daikin, Vaillant, Coolwell, Fujitsu, Samsung, Cointra or Thermor. We offer services throughout the Community of Madrid and Guadalajara.We offer air conditioning maintenance services, as well as punctual repairs. We have an experienced team that always offers the best quality-price option. We have maintenance contracts for air conditioning, climatization and heating, adapted to homes, offices, companies, occasional homes, etc.
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The business has an average rating of 4.2 out of 5. They have a wide range of services, including car parts, plumbers, and construction materials. Their phone number is +34918424146 and their website is https://www.climaycomfortsi.com/. They offer repair services and are available from Monday to Friday from 9:00 to 17:00.Their strength is in their pricing, which is highly rated by customers. However, their quality of service is somewhat inconsistent, with some customers reporting poor workmanship and others being satisfied.One major issue is their responsiveness to customer complaints and concerns. There have been several instances where customers have reported issues with their services, only to be met with silence or excuses from the business.Their innovativeness is also noteworthy, as they seem to be open to new ideas and willing to adapt to changing circumstances. However, this is not always evident in their day-to-day operations.Overall, the business has some strengths, but also some significant weaknesses that need to be addressed if they want to provide excellent customer service and build a strong reputation.There is a notable incident where a customer was left with cables visible on their balcony after a recent installation. Despite the business's claims that the customer signed off on the work, it seems that they may have been left with an incomplete or subpar installation.Another issue that has been raised is the business's tendency to request payment in cash upfront, which some customers have found to be inconvenient and even suspicious.Despite these issues, there are also many customers who have reported positive experiences with the business. They praise the professionalism and expertise of the technicians, as well as their willingness to go the extra mile to ensure customer satisfaction.Overall, the business has a mixed reputation, with some customers reporting excellent experiences and others highlighting significant issues with quality, responsiveness, and professionalism.
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