Madrid
CK SEGUR
0.06
0.06
Overview
We are a Spanish firm dedicated to Risk Management and Insurance Brokerage. Our goal is to create solutions that meet our clients' needs in the risk area.
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Overall
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This location is a well-established insurance broker, providing a range of services including life insurance, home insurance, and health insurance. The firm has a strong focus on risk management and offers solutions tailored to clients' needs. The staff, particularly manager Diana, are highly praised for their professionalism, expertise, and excellent communication skills. Clients have reported smooth, quick, and easy experiences with the firm, and have appreciated the prompt and helpful assistance they received.However, there is one notable issue with the company's policies. A client had a negative experience due to a clause in their contract that automatically locks clients in for another year if they don't give 30 days' notice before the end of the agreement. The company's communication style has also been criticized, with some clients reporting that they only receive responses after the deadline has passed. This approach has left some customers feeling scammed and unfairly treated.Overall, while the company excels in many areas, including quality of service, pricing, and innovation, it needs to improve its contract policies and communication style to build trust with its clients.
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