Madrid
Cigna Healthcare España
5.12
5.12
Overview
Cigna Healthcare España is the division of The Cigna Group specialized in health insurance and focused on the corporate market with more than 1,000 corporate clients and a medical network with more than 49,300 specialists, 1,987 hospitals, medical centers and private clinics. Since 2010, it also addresses the private market, with more than 240,000 insured. Cigna Healthcare offers a more modern and innovative concept that gives greater visibility to the importance of providing a unique service offer based on the integral care of health in clients and insured, from a more human, empathetic, close and personalized approach.
Features
Credit cards
Debit cards
Wheelchair-accessible entrance
Wheelchair-accessible car park
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Pricing
Overall
Quality
Innovativeness
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The visit to this financial services location was a mixed experience. The overall quality of the services offered was somewhat disappointing, with a rating of 3.4 out of 5. This may be due to the inconsistent performance of the staff, as evidenced by some of the reviews. However, it is worth noting that the company has a wide range of services and a large network of medical professionals, which is a major strength.The pricing of the services was excellent, with a rating of 5 out of 5. This suggests that the company offers competitive and affordable rates for its services.The company's innovativeness is another area where it excels, with a rating of 4.1 out of 5. It has implemented a modern and innovative concept that provides a unique service offer based on the integral care of health in clients and insured.One notable issue is the inconsistent performance of the staff, which can be frustrating for customers. In one review, a customer mentioned that they had to make multiple calls to get their issue resolved, which suggests a lack of follow-through and communication. Another review mentioned that the company's portal for patients was not user-friendly, which can be a major inconvenience for those trying to navigate the system.Despite these issues, the company's strengths in pricing and innovativeness make it a solid choice for those in the market for financial services. However, potential customers should be aware of the potential for inconsistent staff performance and the challenges of navigating the company's systems.
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