Madrid
Chocolat Factory
4.63
4.63
Overview
The Chocolat Factory store is more than a specialized chocolate store, it's a large box of chocolates where you can find over 300 references of unique, unusual and fun products made in an artisanal way with one of the best chocolates.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Wheelchair accessible entrance
Wheelchair accessible parking lot
Dessert
Delivery
Quick visit
In-store pickup
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Pricing
Quality
Overall
Innovativeness
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The Chocolat Factory store is a great destination for chocolate lovers. The store's wide selection of over 300 unique, unusual, and fun chocolate products made in an artisanal way is impressive. The quality of the chocolate is excellent, with many reviewers praising its taste and quality. However, some reviewers have mentioned that the prices can be high, especially for some products. Despite this, the store's innovativeness and willingness to experiment with new flavors and products are commendable.The store's service is generally excellent, with many reviewers praising the staff's friendliness and helpfulness. However, there have been some instances where the staff's behavior has been less than ideal, such as one reviewer who mentioned being curtly dismissed by a staff member. Accessibility is a strong point, with a wheelchair-accessible parking lot and entrance.The store's atmosphere is cozy and inviting, making it a great place to relax and enjoy some chocolate. While the store may not be perfect, its strengths far outweigh its weaknesses, making it a great destination for chocolate lovers.Note: The issue mentioned is the curt behavior of one staff member, which is highlighted in the review.
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Hours
Closed
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