Madrid
CEYCESA
1.21
1.21
Overview
Grand exhibition and sale of everything related to reform and construction. Professional advice.KitchensWarehouse for sale of construction materials, plumbing, painting and heating. Wide hours and private loading area.
Features
Credit cards
Debit cards
NFC mobile payments
Delivery
Quick visit
In-store shopping
Assembly service
Same-day delivery
Repair services
Wheelchair-accessible entrance
In-store pick-up
Cheques
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Overall
Pricing
Quality
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The location is an excellent place for home and daily services, with a wide variety of products and services available. It is a grand exhibition and sale of everything related to reform and construction, with professional advice offered to customers. The location has a wide range of products and services, including kitchens, construction materials, plumbing, painting, and heating equipment. The staff is generally very helpful and knowledgeable, with some employees standing out for their exceptional service, such as Barbara who was praised for her professionalism, patience, and excellent advice.However, there are some issues with the quality of the products and services offered. Some customers have reported receiving defective or low-quality products, and there have been instances of poor customer service, with staff being unhelpful, unprofessional, or even rude. Additionally, there have been complaints about the long wait times, particularly on Saturdays, and the lack of follow-up on customer queries.The location's pricing is generally good, with many customers reporting that they have found good deals on products and services. However, some customers have reported feeling pressured to make a purchase, and there have been instances of staff trying to sell customers products that are not suitable for their needs.One major issue that stands out is the lack of innovation and willingness to improve. Some customers have reported feeling that the staff are not interested in selling them products, and that they are simply "despachando" (dispatching) products without any regard for the customer's needs or preferences. This lack of enthusiasm and dedication to customer service has led to some customers feeling frustrated and disappointed with their experience.Overall, while the location has its strengths, it also has some significant weaknesses that need to be addressed in order to provide a better experience for customers. With some improvements to quality, customer service, and innovation, this location could be a great resource for those looking for home and daily services.
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