Madrid
Centro Municipal de Servicios Sociales Juan Muñoz
6.88
6.88
Features
Wheelchair accessible entrance
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The organization provides social services to the community, and the building is wheelchair accessible, which is a positive feature. However, the working hours are limited, and the phone number is not always answered, which can be frustrating for those trying to contact them.Some clients have reported long waiting times, with some having to wait over two hours to be seen. This can be a significant issue for those in need of assistance. On the other hand, some staff members, such as Estefania, have been praised for their excellent service and kindness.The organization's phone system appears to be a major issue, with many clients reporting difficulty in getting through to speak with someone. This can make it difficult for people to request appointments or get help when they need it.Overall, the organization has some positive features, such as its commitment to helping the community, but it also has some significant issues that need to be addressed.The location is in a decent building, and the address is clear, but the organization's availability and communication could be improved. Some people have had good experiences with the staff, but others have been left feeling frustrated and disappointed.
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