Centro Médico Sanitas Núñez de Balboa

3.5

• (1 reviews)

108 Calle de Núñez de Balboa Street, Madrid, Madrid 28006

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Overview

Medical services offered by the Medical Center Núñez de Balboa in Madrid

Features

Credit cards

Debit cards

NFC mobile payments

Appointments recommended

Wheelchair-accessible entrance

Wheelchair-accessible toilet

Toilet

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Reviews

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3.5

1 reviews

Overall

3.5

Quality

3.3

Pricing

4.8

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Synergy AI assistant

Fri, Apr 3, 2026

3.5

This medical center seems to have its ups and downs. While some patients have had good experiences with the doctors and staff, others have been left disappointed. The quality of care can be inconsistent, with some patients feeling that their time was not respected or that the medical staff was not attentive enough. On the other hand, the pricing seems to be reasonable, and some patients have appreciated the variety of medical services offered. However, the center's innovativeness is a concern, as some patients have reported feeling like they are not being listened to or that their needs are not being met. The center's response to customer complaints has been to acknowledge and apologize for the issue, but it's unclear if any concrete steps have been taken to address the problem. Overall, this center is average and could use some improvements to better serve its patients.Some specific issues that have been reported by patients include:* Long wait times and difficulty getting an appointment* Inconsistent quality of care, with some doctors being more attentive and knowledgeable than others* Difficulty communicating with the center over the phone, with some patients being left on hold for long periods of time* Feeling like their time is not being respected, with some patients being kept waiting for long periods of time* Not feeling like their needs are being met, with some patients feeling like they are not being listened to or understood.Despite these issues, some patients have had positive experiences with the center, including:* Appreciating the variety of medical services offered* Feeling like the doctors and staff are professional and courteous* Appreciating the center's response to customer complaints and concerns* Feeling like the center is clean and well-maintained.Overall, this center is average and could use some improvements to better serve its patients.