Centro Logístico Decathlon Getafe

4.1

• (1 reviews)

28 C. Severo Ochoa Street, Madrid, Madrid 28906

See All photos

Directions

Call now

Website

Overview

We are the logistics services of Decathlon Spain and we are located in a strategic location to distribute Decathlon products to the network of stores across the country. We work day in and day out to make the pleasure and benefits of sports practice accessible, in a sustainable way, to the greatest number of people.

Features

Wheelchair-accessible entrance

Wheelchair-accessible car park

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.1

1 reviews

Quality

3.8

Overall

4.1

Pricing

5.0

Innovativeness

4.5

Submit a review

Synergy AI assistant

Fri, Apr 3, 2026

4.1

This location offers a wide range of services, including logistics, storage, and transportation. The staff is generally helpful and friendly, with some employees standing out for their professionalism and kindness. However, there are some issues with the organization and coordination of tasks, which can lead to delays and frustration for clients.The location is well-equipped with modern facilities, including a vending machine and clean restrooms. The accessibility features, such as the wheelchair-accessible entrance and car park, are also appreciated.One of the main concerns is the lack of consistency in the service, with some clients experiencing long wait times and others receiving quick and efficient service. This can be frustrating for clients who are on a tight schedule or have limited time to wait.Despite these issues, the location is generally well-organized and secure, with a clear system for receiving and processing shipments. The staff is friendly and helpful, and the facilities are clean and well-maintained.However, there is one major issue that needs to be addressed: the lack of respect for clients' time and schedules. Some clients have reported waiting for hours or even days for their shipments to be processed, which can be frustrating and inconvenient.To improve the overall experience, it would be helpful to implement a more efficient and organized system for processing shipments, as well as to ensure that staff are trained to respect clients' time and schedules. With some improvements, this location has the potential to be a top-rated logistics and storage facility.