European Institute Alfi seems like a reliable center for addictions and rehabilitation in the heart of Madrid. Their 24-hour psychological phone support and availability of specialized psychologists and psychiatrists are definite pluses. They also offer additional services such as nutritionist doctors and sports trainers to aid in recovery. However, some clients have expressed dissatisfaction with the treatment approach, stating that it focuses too much on individual motivation and doesn't provide sufficient support for patients struggling with addiction. Some clients have also mentioned that the staff's attitude can be somewhat cold and dismissive, which can make patients feel uncomfortable and unsupported.One client noted that the center's approach to treatment can be overly simplistic, implying that patients need to be motivated to recover without providing any additional guidance or support. Some clients have expressed concerns about the center's handling of dual pathologies associated with addiction, suggesting that it may not be adequately addressing these issues. However, others have reported positive experiences with the center's approach to recovery.Unfortunately, some clients have also reported instances of bullying and unprofessional behavior from staff members, which is a major red flag.