The location has mixed reviews, but many clients express disappointment and concern about the quality of care provided. Several reviews mention that their pets have returned with injuries, health problems, or emotional distress after being left in the care of this center. There are complaints about the lack of communication, poor conditions, and unprofessional staff behavior. However, there are some positive reviews that mention good facilities, attentive staff, and a positive experience for the pets. Unfortunately, the issues reported by many clients outweigh the positive comments. One major concern is the treatment of pets and the lack of care provided. There is a highlighted need for improvement in staff training, communication with clients, and the overall quality of care.