The business is a college located in Madrid, Spain, that offers professional courses and vocational training cycles. For over 80 years, it has been a reference center for distance learning. However, recent reviews suggest that the quality of the education and customer service have deteriorated. Many students have reported difficulties in getting attention from staff, issues with course materials and instructors, and problems with financial transactions.Some reviewers mentioned that the college is more interested in collecting payments than in providing a good education. They also mentioned that the college's online platform is inadequate and that students have been left to fend for themselves. Several reviewers reported having to contact the college multiple times to resolve issues, only to be met with indifference or excuses.One reviewer noted that the college's customer service is poor, with staff being unhelpful and unresponsive. Another reviewer reported that the college had changed the terms of their contract without informing them, leading to unexpected financial obligations.On the positive side, some reviewers praised the college's instructors, saying that they were knowledgeable and helpful. One reviewer mentioned that the college's facilities are wheelchair accessible, which is a plus.However, the overall impression of the college is that it is struggling to provide a quality education and customer service. The college's high pricing is not matched by the quality of its programs and staff. The lack of innovation and responsiveness to student concerns is also a major concern.One major issue that stands out is the college's lack of attention to student concerns and financial transactions. Many reviewers reported having to contact the college multiple times to resolve issues, only to be met with indifference or excuses. This suggests that the college is not prioritizing its students' needs and is more interested in collecting payments than in providing a good education.It's worth noting that not all reviewers had a negative experience with the college. One reviewer mentioned that they had a positive experience with the college's instructors and facilities. However, this is not enough to redeem the college's overall reputation, which is marred by the numerous complaints about poor customer service and quality of education.