The experience of clients at this location of a financial service is largely disappointing. Most visitors mention that the ATMs do not function, often leaving people unable to perform transactions. Several reviewers have reported trying to withdraw or deposit money, only to be met with a non-functional machine. Some have also mentioned long wait times and a lack of accessibility, with one reviewer noting that the bank requires a DNI and ID to be present to perform transactions. The working hours of 24/7 may not be beneficial as some people are complaining about the poor service. The office is also wheelchair-accessible, which is a positive feature. The services and products offered by the bank, such as the online account, seem to be appreciated by some reviewers, however. The bank's accessibility and working hours seem to be major drawbacks for clients, and it's a shame because it seems like there is a lot of potential for improvement.