I visited this bank branch located on C. Bélgica Street in Azuqueca de Henares City. The wheelchair-accessible entrance is a big plus for accessibility. As a customer, you can expect a good experience with Gustavo, who is one of the bank employees. He is attentive and professional, making it a pleasure to do business with him. However, not all staff members share the same level of enthusiasm and motivation. Unfortunately, one of the employees seems to lack the motivation to provide good customer service, which can make the experience less enjoyable. The bank's working hours are standard, from Monday to Friday, but it's worth noting that there is no weekend service.The branch is co-branded with Caja Rural de Soria and Azuqueca de Henares, which could indicate a more comprehensive range of services available. Unfortunately, some customers have experienced difficulties with certain staff members, who seem to be unfriendly and unhelpful. On the other hand, some customers have had a positive experience, citing fast and effective service. The overall rating suggests a decent experience, but with room for improvement.If you're looking for good customer service, try to ask for Gustavo, as he is the standout employee. However, you may not be so lucky with some of the other staff members. The bank's location and working hours are convenient, but the inconsistent service quality can be a letdown.