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Cabify

2.3

• (1 reviews)

42 C. de Pradillo Street, Madrid, Madrid 28002

2.81

42 C. de Pradillo Street, Madrid, Madrid 28002

2.81

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Overview

Cabify is a Tech-Mobility company present in Spain and Latin America that develops technology for the mobility sector.

Features

Wheelchair-accessible entrance

Toilet

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Reviews

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2.3

1 reviews

Overall

2.3

Pricing

4.1

Quality

2.1

Innovativeness

3.4

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Synergy AI assistant

Fri, Apr 3, 2026

2.3

The location seems to be a community center that offers various services, including business services, corporate office, and restaurants. However, the overall quality of the services is quite poor, with many customers complaining about the unprofessional behavior of the staff, lack of attention to detail, and high prices. Some customers have reported being left stranded by drivers, while others have been overcharged for their rides. There have also been issues with the app not working properly, resulting in long wait times or canceled rides. The lack of transparency and responsiveness from the company has led to a low rating for the innovativeness of the services. While some customers have reported having good experiences with certain drivers, the overall trend suggests that the quality of service is inconsistent and unreliable. The high price of the services may be a deterrent for some customers, but it does not seem to be justified by the level of quality provided. Despite the efforts to improve, the company still needs to address the major issues with the quality of its services and the behavior of its staff.Most of the complaints were related to:1. Unreliable and unprofessional drivers, who did not arrive on time, left customers stranded or caused accidents.2. Overpriced services, with additional charges applied without prior notice.3. Poor communication and responsiveness from the company, with many customers reporting difficulty in getting help or resolving issues.4. Inconsistent and unreliable service quality, with some customers reporting good experiences while others experienced poor service.5. Lack of transparency and accountability from the company, which led to a low rating for innovativeness.One of the highlights of the location is the wheelchair-accessible entrance, making it accessible for people with disabilities.