Madrid
BM Supermercados
1.50
1.50
Overview
BM Supermercados offers a shopping experience based on high-quality fresh products, personalized attention, and a strong commitment to local and proximity products. We have an online store through our website and, with the BM app, you can easily manage your BM account and access promotions and discounts.
Features
Credit cards
Debit cards
NFC mobile payments
Delivery
Quick visit
Great produce
Wheelchair-accessible entrance
In-store pick-up
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Overall
Quality
Pricing
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The business location is located on a street with easy access, which is convenient for customers. However, the problem of poorly marked entrance to the store is present. The wheelchair-accessible entrance is a good feature, but it's not enough to compensate for the overall poor condition of the store.The quality of products is a major issue. Many customers have complained about receiving spoiled or low-quality products, such as old croissants, spoiled meat, and poor-quality charcuterie. This is a serious problem that can lead to health issues and loss of trust.Pricing is not a major concern, as customers are generally satisfied with the prices, but the quality issues overshadow this aspect. The prices may be reasonable, but the quality of products is not.There is a lack of innovativeness in the store. The products are not always fresh, and the store seems to be relying on old suppliers, which is a major issue.The owner has responded to some of the complaints, but it's unclear if they have taken any steps to address the quality issues. The employees seem to be friendly and helpful, but this is not enough to compensate for the overall poor experience.Some customers have praised the store for its good selection of products and reasonable prices, but these positive comments are outweighed by the numerous complaints about quality issues. The store needs to take immediate action to address these issues and improve the overall customer experience.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
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