This storage facility is a decent option for those in need of extra space in Madrid. The variety of storage options is a plus, and the additional services such as cars, pallets, and packaging materials are convenient. However, the physical space itself shows some signs of wear and tear, with an irregular floor and cars not always being in their designated places.The staff is helpful and willing to assist, with some clients praising their professionalism and expertise. However, there have been instances of slow communication and long response times, particularly when it comes to resolving issues with the moving service.One notable issue is the cleanliness of the facilities, with some clients reporting a dirty and unkempt atmosphere. It's also worth noting that the storage space is not always accessible during the weekends, which may be inconvenient for those with limited availability.Despite these issues, the facility's payment options, including NFC mobile payments, debit cards, and credit cards, make it relatively easy to use. Additionally, the wheelchair-accessible entrance and parking are a plus for those with mobility needs.Overall, while this storage facility has its flaws, it's still a viable option for those in the area. It's essential to weigh the pros and cons and consider what matters most to you before making a decision.