Madrid
Bikes & Bikes
2.10
2.10
Overview
Official Moto Morini dealershipOfficial Voge dealershipOfficial SYM dealershipOfficial Macbor dealershipOfficial Kove dealershipOfficial Rieju dealershipAuthorized Kymco Genius Madrid distributorNew motorcyclesGuaranteed and inspected used motorcyclesRetail sales and distribution of Original Spare Parts from leading market brandsMotorcycle clothing store (jackets, gloves and pants) and helmetsTechnical service agreed with leading insurersWe manage motorcycle financing, insurance, transportation and also buy your motorcycle
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Delivery
Quick visit
In-store pickup
In-store shopping
Photos & videos
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Pricing
Quality
Innovativeness
Overall
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This dealership offers a wide range of motorcycles from various brands, including Moto Morini, Voge, SYM, Macbor, Kove, and Rieju. They also provide authorized service for Kymco Genius Madrid. The staff seems to be knowledgeable and helpful, with many customers praising the excellent service they received.The dealership has a good selection of new and used motorcycles, and they offer a guarantee on their used bikes. They also provide original spare parts from leading brands and a motorcycle clothing store with jackets, gloves, and pants. The technical service is well-regarded, and they have an agreement with leading insurers.However, there are some issues that need to be addressed. Some customers have complained about the slow delivery of their motorcycles, with one customer waiting over three months for their bike to be delivered. Another customer was told that their bike would be delivered in July, but it didn't arrive until December. The dealership has also been criticized for their communication skills, with some customers feeling that they are not kept informed about the status of their bike.Despite these issues, the dealership has many positive reviews, and customers seem to appreciate the effort the staff makes to help them. They also offer various payment options, including NFC mobile payments, debit cards, and credit cards. The dealership is wheelchair accessible and offers quick visits, in-store shopping, in-store pickup, and delivery services.To improve, the dealership should focus on streamlining their delivery process and ensuring that customers are kept informed about the status of their bike. They should also work on their communication skills to address any concerns that customers may have.The working hours are quite long, with the dealership open from 9:00 AM to 2:00 PM and from 4:00 PM to 7:00 PM, Monday to Friday. They are closed on Saturdays and Sundays. The website is well-designed and provides a lot of information about the dealership and their services.Overall, this dealership has a lot to offer, but they need to work on their delivery process and communication skills to provide a better experience for their customers.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Automotive & Boat Service
Car Sales
Car Parts
Motorcycle Sales
Motorcycle parts store
Tienda de motocicletas
Motorcycle shop
Contact business
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