Madrid
BigMat La Plataforma de la Construcción
17.60
17.60
Overview
Construction materials warehouse, plumbing, sanitary, carpentry, painting, electricity, air conditioning, ceramics, EPIS, hardware and tools for professionals in Alcalá de Henares
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Quick visit
In-store pickup
In-store shopping
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Quality
Overall
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This business location seems to be a well-organized construction materials warehouse with a wide variety of products for professionals. The staff is generally friendly and helpful, with some employees standing out for their excellent customer service. However, there have been some issues with product availability and quality, particularly with new products. Some customers have also reported difficulties with long waiting times at the checkout. Overall, it seems like a reliable option for those in the construction industry, but with some areas for improvement.Some of the employees, like Ana, Meri, Nieves, and Salvador, have received praise for their exceptional service and dedication to helping customers. On the other hand, there have been complaints about the lack of product variety and the inferior quality of some products, particularly with the new cement. The prices are generally competitive, but some customers have expressed disappointment with the lack of price reduction despite the decrease in quality. The business has been working on improving its services, and the owners have been responsive to customer feedback. However, there have been a few instances of poor customer service, with some employees being unfriendly or unhelpful.
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