The business location appears to be a well-equipped sports center with a wide range of activities and facilities, including a large fitness room, pools, relaxation area, tennis courts, padel courts, and more. The center offers over 200 guided activities, making it a great option for those looking for a variety of exercise options.However, the business seems to have some issues with customer service and maintenance. Some clients have reported poor treatment by staff, including being spoken to in a condescending manner and being ignored by employees. Additionally, some clients have reported issues with the maintenance of facilities, including broken equipment and poor cleaning standards.Despite these issues, the business has a good reputation for being LGBTQ+ friendly and welcoming to people of all ages. The center is also well-equipped with modern facilities and offers a range of services, including NFC mobile payments and wheelchair accessibility.One major issue that stands out is the inconsistent maintenance of facilities, which seems to be a recurring problem. Some clients have reported broken equipment and poor cleaning standards, which can be a major turn-off for customers. The business should prioritize investing in regular maintenance and repairs to ensure that facilities are always in good working order.Another issue that stands out is the poor treatment of some clients by staff. Some clients have reported being spoken to in a condescending manner and being ignored by employees, which can be frustrating and make customers feel unwelcome. The business should prioritize providing excellent customer service and training staff to be friendly and welcoming to all clients.Overall, the business has a lot of potential, but needs to work on addressing these issues to provide a better experience for customers. With some improvements in maintenance and customer service, this sports center could be a top-rated destination for fitness enthusiasts.