Madrid
BBVA
21.80
21.80
Overview
From BBVA we have a lot to offer. Discover the initiatives in which we are committed to achieve so that everyone can succeed.
Features
Wheelchair accessible entrance
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
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Pricing
Overall
Innovativeness
Quality
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This business location is a typical bank with a wide range of services, but the quality of the services is not always consistent. The staff can be unhelpful and unprofessional, as evidenced by several clients' complaints. However, some clients have had good experiences with specific employees, such as Javier Alonso Pérez, who is praised for his professionalism and helpfulness. The pricing of the services is generally good, with some clients feeling that they are competitive. The bank's innovativeness is also a mixed bag, with some clients feeling that the bank is not doing enough to stay ahead of the curve, while others appreciate the bank's efforts to modernize and improve its services. The bank's LGBTQ+ friendly and wheelchair accessible entrance are notable positives. However, there are some issues with the bank's online services, with some clients feeling that they are not user-friendly. The bank's customer service can also be slow and unresponsive at times. Overall, this business location is average, with some areas of strength and some areas of weakness. Note: The client who left a 5-star review mentioned that they were helped by Francisco Javier Alonso Pérez, which is also mentioned in other reviews, which suggests that he is a valuable asset to the bank.
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