This store is a great place to find costumes and party supplies, with a wide selection of items and friendly staff. The store is well-stocked and has a welcoming atmosphere, making it easy to find what you need. The staff is knowledgeable and happy to help with any questions or concerns. One thing to note is that the store can be a bit pricey, but the quality of the items makes it worth it.The store has a lot of options for customers, including a wide range of costumes, balloons, and party decorations. The staff is helpful and accommodating, and they are happy to special order items if they don't have them in stock. The store also has a secure and welcoming space for transgender customers.However, some customers have reported issues with the store's policy on exchanges and returns. The store has a strict no-exchange policy on certain items, such as wigs, and customers have reported difficulty getting refunds or exchanges on other items.Overall, this store is a great resource for anyone looking for costumes and party supplies in Madrid. With its wide selection, friendly staff, and secure space for transgender customers, it's a great place to shop. However, customers should be aware of the store's policies on exchanges and returns before making a purchase.