Madrid
Barrabes (Montaña)
0.60
0.60
Overview
A wide space dedicated to mountain and snow, with a selection of clothing, footwear, technical equipment and accessories for trekking, climbing, trail running, alpinism, skiing, and much more. We work with the best outdoor brands to offer you quality and performance in each adventure.In addition, we have a ski workshop for the maintenance and adjustment of your equipment.
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Quality
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Overall
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This location offers a great variety of outdoor equipment and clothing for different activities, such as trekking, climbing, and skiing. The staff is generally helpful and knowledgeable, with some employees providing excellent customer service. The quality of the products is high, and the prices are relatively affordable considering the quality and performance of the items.However, there are some concerns regarding the inconsistent attention to customers. Some visitors have reported being ignored by staff members or having to wait for a long time to be attended to. Additionally, there have been instances of employees not being proactive in assisting customers, especially those who are new to the store.Overall, this location is a good option for outdoor enthusiasts who are looking for quality equipment and clothing. However, it would be beneficial for the staff to work on providing more consistent and attentive customer service.One area for improvement is the sometimes poor experience customers have when dealing with staff members. Some employees can come across as unfriendly or unhelpful, which can detract from the overall shopping experience. It would be beneficial for the store to work on providing additional training to its employees to ensure that customers receive the best possible service.
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