Madrid
Baobá Belleza
0.72
0.72
Overview
At Baobá, we base our work philosophy on the professionalism of careful personnel selection, exquisite and close attention to our clients, and the pursuit of optimal quality in the services we offer. We firmly believe in the importance of the human factor in an Aesthetic Medical Center.
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Identifies as women-owned
Identifies as women-owned
Appointments recommended
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Baobá is a well-established business located in the heart of Madrid, offering a wide range of services that cater to various needs, from beauty and wellness to medical and educational services. The business has a clear focus on providing high-quality services, as evident from its professional and attentive staff. The staff at Baobá are well-trained and dedicated to ensuring that every client has a pleasant and satisfying experience. The business prides itself on its strong professional values, which is reflected in its carefully selected team of experts. Each staff member is committed to delivering exceptional service, making clients feel valued and cared for.The business is conveniently located in a prime area, making it easily accessible by public transport. The reception area is welcoming and clean, and the atmosphere is relaxed and calming. The business has a clear commitment to customer satisfaction and takes the time to listen to clients' needs, making sure that they feel comfortable and at ease.Baobá's working hours are varied and flexible, catering to clients with different schedules. The business is open from Monday to Friday from 10:00 am to 9:00 pm and on Saturdays from 12:00 pm to 9:00 pm, making it an ideal destination for those seeking beauty and wellness treatments or medical services.However, a recent issue has arisen, where a client felt misled by the business regarding a treatment and the subsequent charge. The client was quoted a price for a treatment, but upon arrival, was informed that a different product would be used, and the price would increase. The receptionist, who was pregnant, failed to inform the client of the price change, and the client only discovered this after paying. The business later offered a 50% discount on the client's next visit but acknowledged that they had lost a customer due to this incident.
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