Madrid
Azulejos Hermanos Herrero
6.87
6.87
Overview
Herrero & Gilsanz is a company dedicated to the distribution of materials for home renovation and decoration. In our store you will find a wide exhibition with a great variety of furniture and kitchen, bathroom and toilet cabinets, interior and exterior doors, wardrobes, floors and tiles. All of this under our maximums of customer service by specialists, made-to-measure design, first-class brands and professional finishes
Features
Wheelchair accessible entrance
Free street parking
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Innovativeness
Quality
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Herrero & Gilsanz is a well-established company that offers a wide range of home renovation and decoration materials. The store has a great variety of furniture, kitchen, bathroom, and toilet cabinets, interior and exterior doors, wardrobes, floors, and tiles. The staff is knowledgeable and provides excellent customer service. However, some customers have reported issues with the delivery of materials and the handling of post-sales problems. Despite these issues, the store's attention to detail and professional finishes are noteworthy. The overall experience is positive, but it's essential to be aware of potential delays and communication breakdowns. The prices are competitive, and the store's innovativeness in providing made-to-measure design and first-class brands is impressive. The store's wheelchair-accessible entrance is a plus for customers with mobility issues. The parking situation is convenient, but additional parking spots would be beneficial.A unique issue that stands out is the concern with the company's policies, such as not accepting returns on certain products and the difficulty in resolving post-sales issues. This is a drawback for some customers, but it's essential to note that the store's primary focus is on providing excellent customer service and high-quality products.Overall, Herrero & Gilsanz is a reputable company with a strong focus on customer satisfaction. However, it's crucial to be aware of potential issues with delivery and post-sales support to ensure a smooth experience. With some minor adjustments, this store has the potential to excel in the home renovation and decoration industry.
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